Accessibility Statement

Accessibility Policy

HydroJug is committed to making our website's content accessible and user-friendly for everyone. If you have difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at +1 743-262-5914 or email us at info@thehydrojugs.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user-friendly.

What compliance are we trying to achieve?

To help us make the thehydrojugs.com website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. WCAG is an international standard that explains how to make web content more accessible for individuals with disabilities and user-friendly for everyone.

The WCAG guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA (the most accepted) as the target for the thehydrojugs.com website.

How are we doing in terms of compliance?

We are working hard on the HydroJug website and believe we can achieve Level AA accessibility. We regularly monitor the website to maintain accessibility, but users may experience some issues despite our best efforts. If you do find any accessibility issues, please get in touch.

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Reach out to us

If you had a positive experience on the HydroJug website, or if you had trouble with any part of it, please reach out to us. We'd like to know how we can better your experience. Please get in touch in any of the following ways:

  • Email us at: info@thehydrojugs.com

  • Call us at: +1 743-262-5914

  • Visit us at: 900 VAN NESS AVE, SAN FRANCISCO, CA 94109, USA

  • Fill out our Contact Form